Mr. Tiki Talk

In order for Mr. Tiki to be a success, I have created this Tiki Credo. This Credo aims to achieve the following:

• Increased innovation on all fronts.
• Complete user/staff communication.
• Fairness and equality to all users.

Set-In-Stone Rules:

1. Although money is necessary for the upkeep of the site and the staff’s dinner tables, all money-making ventures on the site must be fair and balanced. This means that EVERY LAST item, feature, or any other expansion earnable for real money MUST also be freely and fairly earnable with free methods, like TPC’s and Tiki Tokens. No exceptions.
2. Any and all non-minor additions to the site will be beta tested by a wide range of users. User feedback will be taken into account and respected. Bad user feedback will lead the project cancellations or redesigns.
3. Staff must always listen to and/or act upon user opinion, complaints, ideas, and woes.
4. Any additions to the site must be for the betterment of the site, and NOT for nonessential money making.
5. Staff will inform users of reasons behind any and all delays, glitches, problems, or any other actions up-front, truthfully, and quickly.
6. These rules may only be broken if Mr. Tiki falls under bankruptcy.

Suggestions:

1. The idea of people buying a donation item, and then selling it with TT, does not completely fit in with the system. That item should be available from means other than another user.
2. Treat all users as equal.
   

Instances of Breakage:

1. NONE YET!

Set-In-Stone Explanation:

1. Mr. Tiki needs money to run, an donation-items and the such are a great idea to do it, but not everyone can donate. Some people simply cannot pay, and should still be able to have have those advantages and a fun time. Every user is important, and this site cannot run without users, even the ones that don’t pay. Mr. Tiki owes it to every user free and fair system as a thank-you for the site’s continued existence.
2. Secrets are fun, but secrets almost always lead to disappointment. Having users look over plans, beta test, and generally help with the development process leads to innovation and happier users. This site is all about the users, and the staff owe it to them to provide the content they desire, not what they desire. (For instance, if most users want battle to be live, and staff refuse, they would be breaking rule 2. You have until May.)
3. Customer service is everything, and user ideas lead only to innovation, so listening to users is important. If there is not good customer service, it gives you a bad name and leads to unhappy users. By kindly helping users, you make a user happy, and they will probably tell everyone how great you are. An if users have an idea and most like it, do try and implement it. It makes the user happy, and whatever they suggest is something you would have never thought of.
4. Basically, don’t do anything for the sole purpose of making money from it. (IE: If you were Neopets, redoing Neohomes to make them NC Mall compatible) By doing that, you stifle innovation and take time away from other areas of the site. (You know, the content the users visit the site for.)
5. Confusion, panic, and innocent victims. When Neopets had a cookie-grabber glitch in early 2006, staff made no comment. They did not say how to protect yourself or bring volatile site areas down. The three things listed at the beginning of this bullet ensued. When any problems happen, it is of utmost importance that staff fess up, tell the problem, say how they are going to fix it, apologize, and say how to protect yourself. Even though it is hard, it gives you a good name, and protects users from harm. The truth can never hurt you.
6. Basically, if the future of the site is at great risk, feel free to give unfair advantages until the site is stable again.

Yeah, I know, this is lame. But it is important to me, and if this is broken, I will take action. (Basically everything Neopets does breaks this.)